Shipping policy
At Lekore, we aim to deliver your products safely and on time. Please review our shipping policy below for complete details.
Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation and tracking details once your order is shipped.
Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
Delivery Time
- Estimated delivery time is 3–7 business days, depending on your location.
- Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout.
- Free shipping may be available on selected orders or during promotional offers.
Cash on Delivery (COD)
- COD is available for selected locations.
- Additional COD charges may apply and will be shown at checkout.
Tracking Your Order
- Once your order is shipped, tracking details will be shared via SMS or email.
- You can track your order using the provided tracking link.
Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact our support team.
- In rare cases of lost shipments, we will investigate with the courier partner and provide a suitable resolution.
Incorrect Address
- Please ensure your shipping address and contact details are accurate.
- Lekore is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.
Damaged Packages
- If you receive a damaged package, please contact us within 48 hours of delivery with photos/videos of the package and product.
- We will arrange a replacement or refund after verification.
Contact Us
For any shipping-related queries, feel free to reach out to us at:
📧 support@lekore.com